Eligibility Specialist - Case Manager
Company: Knowledge Services
Location: Anderson
Posted on: June 17, 2022
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Job Description:
THIS POSITION IS LOCATED IN ANDERSON, IN. Knowledge Services has
an opportunity for individuals drawn to the social service industry
with the FSSA/Division of Family Resources as an Eligibility
Specialist. This position is responsible for assisting in the
processing of applications from Indiana residents who are
requesting public assistance. Knowledge Services, established in
1994 and headquartered in Indianapolis IN, is a certified
woman-owned (WBE) professional services organization with over 1500
employees located in offices throughout North America. Founded by
Julie Bielawski, CEO, Guidesoft, Inc. DBA Knowledge Services is an
industry leader in Managed Service Programs (MSP), Employer of
Record / Payrolling Services, National Recruitment, and Staffing
Services. We provide outstanding services to major organizations in
various industries, including; IT, Healthcare, Entertainment,
Media, Federal and State Governments, Public Utilities, Telecom,
Manufacturing and more. Eligibility Specialists gather data for all
relevant assistance programs either face-to-face or via phone with
clients Verify all information is gathered accurately and meets
state policies Obtain release forms and medical records as needed
Verify income, assets, and other financial / legal documents Review
regulations and program requirements with clients Utilize automated
program to determine eligibility of state assistance programs Data
entry into state database Respond to all inquiries in a timely
manner via phone or email Highly organized and analytical team
player Previous Case Manager experience is a plus Strong written
and verbal skills Solid computer skills, Microsoft Office
proficiency Strong oral and written communication skills Basic Math
skills Case management skills Independent worker who is a
self-starter that is reliable and dependable Strong customer
service background with a professional demeanor Prefer a Bachelor
or Associate degree in Counseling or Social Services, but High
School Diploma or GED required 2 years experience in a social
service environment, state or local government is desired
pertaining to employment / training programs Previous experience as
a Case Manager, Eligibility Specialist, Eligibility Associate,
Office Manager, Call Center Customer Service Specialist, or Client
Specialist encouraged to apply The Eligibility Specialist position
is an opportunity where you can make an immediate impact on your
community, plus the potential for promotion. You will be provided
an extensive training program to give you the skills to be
successful in this role. The position starts at $14.50/hr while in
training and will increase to $15.00/hr post-training. This role
offers paid time off, benefits, and a 37.5 hour work week of
Monday-Friday 8:00AM-4:30PM. If you are looking for a position that
could be the start of your career, apply now for immediate
consideration. Physical Requirements: Job frequently requires
sitting, handling objects with hands. Job occasionally requires
standing, walking, reaching, talking, hearing, and lifting up to 25
pounds. Vision requirements: Ability to see information in print
and/or electronically. Knowledge Services is an equal opportunity
employer committed to hiring a diverse workforce and sustaining an
inclusive culture. Knowledge Services does not discriminate on the
basis of disability, veteran status or any other basis protected
under federal, state or local laws. People with disabilities,
veterans, and military families are encouraged to apply. INDDFR
Associated topics: business development, case manager, development,
liaison, office manager, plan, project, program management, project
development, resource development
Keywords: Knowledge Services, Anderson , Eligibility Specialist - Case Manager, Executive , Anderson, Indiana
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