Assistant Manager
Company: Planet Fitness
Location: Anderson
Posted on: August 3, 2022
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Job Description:
Job SummaryThe Assistant Manager will be responsible for
assisting in the oversight of gym operations to ensure an
exceptional "Judgement Free" member experience as well as a
financially successful club.Essential Duties and
ResponsibilitiesAssist in recruiting, hiring, training and
developing a high performing staff consisting of Member Service
Representatives, Trainers and Custodians.Assist in maintaining a
welcoming atmosphere for all members, prospective members and
guests and ensuring staff follows superior customer service
guidelines.Assist with Staff Management and provide backup support
to Club Manager as needed. Assist in scheduling and supervising
staff. Member service oversight - Ensuring staff is providing a
superior customer experience at all times. Assist in resolving or
escalating employee issues or concerns.Involved in all front desk
related activities including: Answer phones in a friendly manner
and assist callers with a variety of questions. Check members into
the system. New member sign-up. Take prospective members on tours.
Facilitate all member requests, issues and questions.Assist in
overseeing cleanliness and maintenance of facility.Assist in
ordering of supplies using specific budget based on club
requirements.Assist in tracking statistics and reports (weekly,
monthly, and annually).Backup support for any employee who is
absent.Qualifications/RequirementsSuperior customer service skills,
preferably in the fitness industry.Experience working as a Member
Service Representative at Planet Fitness.Solid supervisory,
diplomacy and listening skills.Basic computer proficiency
(Microsoft Suite).Hard working, enthusiastic and energetic!Strong
problem resolution skills.Current CPR Certification required.High
school diploma/GED equivalent required.Must be 18 year of age or
older.Physical DemandsContinual standing and walking during
shift.Continual talking in person or on the phone during shift.Must
be able to occassionally lift up to 50 lbs.Will occasionally
encounter toxic chemicals during shift.JOIN THE CLUBEnhancing
people's lives with an affordable, high-quality fitness experience
requires a team of inspiring, motivated and fun-loving go-getters.
As one of the largest and fastest-growing franchisors and operators
of fitness centers in the United States, Planet Fitness is just
getting warmed up. We're continuously seeking top talent to join us
in cultivating the Judgement Free Zone and shaping the future of
our brand. With more than 2,000 locations in all 50 states, the
District of Columbia, Puerto Rico, Canada, the Dominican Republic,
Panama, Mexico and Australia, there's plenty of opportunity on our
Planet and we are always looking for talented individuals to join
our team!Our member mission says it best: our product is a tool, a
means to an end; not a brand name or a mold maker, but a tool that
can be used by anyone. To use our product, members need to feel
inspired and motivated. That's where you come in. If you're looking
for a place where you can make a difference in a customer's life,
you've found it. Come to add your mojo to the Judgement Free Zone,
but stay for the feeling that you're making a difference on our
Planet.TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR
YOUEmployees at a franchise location are employed by the Franchisee
and are not employees of PFHQ (the Franchisor). PFHQ neither
dictates nor controls labor or employment matters for franchisees
or their employees, and does not retain any reserved authority to
control the terms and conditions of employment for franchisees or
their employees. Each franchisee is responsible for ensuring
compliance with local, state and federal law.
Keywords: Planet Fitness, Anderson , Assistant Manager, Executive , Anderson, Indiana
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