Eligibility Specialist - Case Manager
Company: DFR llc
Location: Anderson
Posted on: March 16, 2023
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Job Description:
Overview:
THIS POSITION IS LOCATED IN ANDERSON, INKnowledge Services has an
opportunity for individuals drawn to the social service industry
with the FSSA/Division of Family Resources as an Eligibility
Specialist. This position isresponsible for assisting in the
processing of applications from Indiana residents who are
requesting public assistance.Knowledge Services, established in
1994 and headquartered in Indianapolis IN, is a certified
woman-owned (WBE) professional services organization with over 1500
employees located in offices throughout North America. Founded by
Julie Bielawski, CEO, Guidesoft, Inc. DBA Knowledge Services is an
industry leader in Managed Service Programs (MSP), Employer of
Record / Payrolling Services, National Recruitment, and Staffing
Services. We provide outstanding services to major organizations in
various industries, including; IT, Healthcare, Entertainment,
Media, Federal and State Governments, Public Utilities, Telecom,
Manufacturing and more.
Responsibilities:
Eligibility Specialists gather data for all relevant assistance
programs either face-to-face or via phone with clientsVerify all
information is gathered accurately and meets state policiesObtain
release forms and medicalrecords as neededVerify income, assets,
and other financial / legal documentsReview regulations and program
requirements with clientsUtilize automated program to determine
eligibility of state assistance programsData entry into state
databaseRespond to all inquiries in a timely manner via phone or
email
Qualifications:
Highly organized and analytical team playerPrevious Case Manager
experience is a plusStrong written and verbal skillsSolid computer
skills, Microsoft Office proficiencyStrong oral and written
communication skillsBasic Math skillsCase management
skillsIndependent worker who is a self-starter that is reliable and
dependableStrong customer service background with a professional
demeanorPrefer a Bachelor or Associate degree in Counseling or
Social Services, but High School Diploma or GED required2 years'
experience in a social service environment, state or local
government is desired pertaining to employment / training
programsPrevious experience as a Case Manager, Eligibility
Specialist, Eligibility Associate, Office Manager, Call Center
Customer Service Specialist, or Client Specialist encouraged to
applyThe Eligibility Specialist position is an opportunity where
you can make an immediate impact on your community, plus the
potential for promotion. You will be provided an extensive training
program to give you the skills to be successful in this role.The
wage is $14.50/hr while in training and will increase to $15.00/hr
post-training. This role offers paid time off, benefits, and a 37.5
hour work week of Monday-Friday 8:00AM-4:30PM. If you are looking
for a position that could be the start of your career, apply now
for immediate consideration.Physical Requirements:Job frequently
requires sitting, handling objects with hands.Job occasionally
requires standing, walking, reaching, talking, hearing, and lifting
up to 25 pounds.Vision requirements: Ability to see information in
print and/or electronically.Knowledge Services is an equal
opportunity employer committed to hiring a diverse workforce and
sustaining an inclusive culture. Knowledge Services does not
discriminate on the basis of disability, veteran status or any
other basis protected under federal, state or local laws. People
with disabilities, veterans, and military families are encouraged
to apply.INDDFR
Keywords: DFR llc, Anderson , Eligibility Specialist - Case Manager, Executive , Anderson, Indiana
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