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Customer Service

Company: Aerotek
Location: Anderson
Posted on: January 8, 2019

Job Description:

Hiring five contract-to-hire Customer Service Representatives for a financial company in Daleville, IN! Job DescriptionWill answer customer questions regarding deposits, loans, transactions, online banking questions.Assist customers with disputes and questions about cards being declined.80% of the calls need to be answered in 45 seconds or less, 5% abandonment rate, and 80% of the time people have to be ready to take the next calls.Qualifications/Must HaveCustomer Service BackgroundAt least 1 year Proven ability to navigate multiple computer programs at the same time.An understanding of current technology (they support online banking, chip card access, mobile apps, chats and secured messaging.Miscellaneous1 week of training 8:30am - 5:00pmRegular schedule: 11:00am - 7:30pm or 11:30am - 8:00pmWill work 2 Saturdays/month for 4 hours$13.50/hour About Employer: We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing-- Client and Talent leader, Employer's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Employer has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Employer's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Employer is an Allegis Group company, the global leader in talent solutions. Learn more at Employer.com.The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email accommodation@aerotek .com for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

Keywords: Aerotek, Anderson , Customer Service, Hospitality & Tourism , Anderson, Indiana

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