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Admissions Coordinator

Company: Selah House
Location: Anderson
Posted on: November 13, 2021

Job Description:

Position SummaryThe Admissions Coordinator will respond to incoming telephone inquiries, oversee subsequent communications, and actively coordinate multiple phases of the admissions process for clients seeking longer-term behavioral health services provided by The Eating Disorder Network.Position Responsibilities

  • Provide compassionate and professional guidance to consumers and referring professionals seeking longer-term behavioral health services.
  • Takes initial inquiry calls, utilizing appropriate bonding techniques to establish rapport and build relationship throughout the call.
  • Gathers initial information to determine if client is a potential match for Selah House's services.
  • Follows established principles of call flow and follow up processes.
  • Maintains active and ongoing communication among key admissions decision-makers and stakeholders including client, family members, professional referral sources, facility administration, clinical leadership, admitting physicians and utilization review coordinators.
  • Assist in determining and explaining insurance financing options for qualified customers.
  • Assist clients and families towards appropriate treatment options, effectively explaining and selling the benefits of treatment at one of the network facilities in relation to the client's individual needs and circumstances and offering practical solutions to overcome obstacles to recommended treatment.
  • Facilitates gathering of sufficient information in pre-admission screenings to establish medical necessity for desired level of care.
  • Facilitates logistics to assist with facility tours and admissions.
  • Updates job knowledge by participating in educational opportunities; reading professional publications related to the population.ISJP123Minimum RequirementsEducation and ExperiencePosition requires a 2 + years of related experience. Bachelor's Degree preferred. Ideal candidate should be outgoing, sales-oriented, and able to proactively assist callers who are weighing treatment options for themselves or loved ones. Familiarity with general psychiatric conditions, eating disorders or working experience in behavioral health treatment settings/sales a plus. Demonstrates desire to drive for results; steadfastly pushes self to consistently meet and/or exceed goals. Can quickly find common ground and solve problems in collaborative team setting.Physical Requirements
    • While performing the duties of this job, the employee will be required to communicate with peers, clients, families other facilities and/or vendors
    • Performs duties that require the employee to sit or remain stationary for extended periods of time.
    • Job performance will require the ability to move throughout the building and may require walking around facility grounds.
    • While performing the duties of this job, the employee may be required to talk or hear, sit, stand, walk, reach, climb or balance, stoop, kneel, crouch or crawl, taste or smell
    • Ability to move up to 50 pounds.Other RequirementsPosition requires incumbent to have a valid driver's license and vehicle insurance.Selah House provides equal employment opportunities without regard to race, color, creed, ancestry, national origin, ethnicity, sex, gender, sexual orientation, marital status, religion, age, disability, gender identity, genetic information, service in the military, or any other characteristic protected under applicable federal, state, or local law. Equal employment opportunity applies to all terms and conditions of employment. Selah House reserves the rights to modify, interpret, or apply this job description in any way the organization desires. This job description in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying this position. Reasonable accommodations may be made to reasonably accommodate qualified individuals with disabilities. This job description is not an employment contract, implied or otherwise. The employment relationship remains "At-Will."

Keywords: Selah House, Anderson , Admissions Coordinator, Other , Anderson, Indiana

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