AndersonRecruiter Since 2001
the smart solution for Anderson jobs

Inbound Travel Consultant

Company: Mommy Jobs Online
Location: Anderson
Posted on: September 13, 2019

Job Description:

Inbound Travel Consultant "Assisting Inbound Business Customers with their Corporate Travel Bookings. Must be professional and have previous international travel booking experience. We are the number one contact center and client relationship management company in the world. Founded in 1978, the Company operates nearly 83,000 computerized workstations, with more than 138,000 employees across 268 contact centers in 50 countries and conducts programs in more than 66 different languages and dialects on behalf of major international companies operating in various industries. We are a people company, our passion and dedication to the growth and success of our people can be seen in each one of our actions and initiatives. Duties/Responsibilities: Language/Communication Excellent written and oral communications Position will require inbound, outbound (callbacks), and email communications. Excellent telephone skills, including a professional demeanor portrayed to customers demonstrated through ability to ask probing questions, ability to communicate with sense of urgency Fluency and comprehension in the language requirements for the specific point of sale (spoken and written) Accent neutral verbal/written communication skills as verified by approved formal test Strong listening skills: active listening; able to appreciate the context of the business traveler's experience Written skills: excellent grammar; attention to detail demonstrated through follow-up to ensure resolution for customer Minimum 1-year experience demonstrated use of these communications skills in prior experience Soft Skills: Travel savvy: Passion for travel Experience with travel reservations Solutions mindset: Passion to find the right solution for the customer (e.g., consultative skills), while also closing the sale and potentially up-selling the customer. Anticipate customer needs - displays a number of skills as applicable e.g., empathy, proactive recommendations, urgency, etc. Polished delivery: ability to communicate in a structured and effective manner Excellent time management: ability to multi-task to solve issue for customer, while managing time Quick learner: ability to ramp up quickly and act on feedback constructively De-escalate customer situations, manage customer expectations and follow-up on customer commitments Passion for service, one call resolution and tailoring the solution for the caller Technical Skills: Fast accurate typing skills Fast computer navigation skills (e.g., Web applications, shared folders, operating system Windows) Knowledge of Internet Explorer (ability to search for address locations while speaking to customers, navigate through multiple web applications and windows at one time on a single screen) General database searching skills High speed data entry speed and accuracy Ability to multitask in multiple windows of activity on computer screen Basic math skills (adding, subtracting and basic calculations) Geography skills (countries around the world, latitude, longitude or an aptitude to learn) International faring skills (or an aptitude to learn) Typing 35 wpm as verified by a formal test ISP skills: sign-up, install, connection, messaging (chat, e-mail), navigation, online support, etc. Proficiency in a multi-system environment Qualifications: Experience, Education, and Certification: High school degree or equivalent (required) College degree preferred 1-2 years of experience with a corporate travel agency 2-3 years of experience with an airline reservations system 1-2 years of experience with international offerings Demonstrated high-level of skill in reservations, reissues / exchanges, ticketing and customer service Knowledge of international exchange rate calculation and taxes Able to assist in all aspects of arranging/booking travel including, air, rail, hotel, car and alternate ground transportation, Strong aptitude/understanding for exchanges Travel agency experience highly desired Experienced in telemarketing/sales 1-3 years GDS experience To Apply To Become A CSR Agent: Please visit mommyjobsonline.com and click on Join Now and select the customer service job bank registry to get connected with this client and to become a member. Please reference agent id code MJOLSasha3250 on your registration submission. Office: 14054186160

Keywords: Mommy Jobs Online, Anderson , Inbound Travel Consultant, Other , Anderson, Indiana

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Supervisor E-Fulfillment
Description: Support retail operations by managing the day to day execution of merchandise processing through the Distribution Network. Do you love to coordinate the processing of goods through a supply chain Are (more...)
Company: Kohl's
Location: Middletown
Posted on: 09/16/2019

Physical Therapist - PT
Description: Overview Symbria has an opportunity for a Physical Therapist PT to join our Rehab Team at Otterbein Middletown an Otterbein small house skilled nursing and long-term-care community in Middletown, (more...)
Company: Symbria
Location: Middletown
Posted on: 09/16/2019

LTL Linehaul Owner Operator & Lease Purchase Truck Driver
Description: Roadrunner Offers: Solos Earn Up to 210,000 Per Year Teams Earn Up to 350,000 Per Year 1,500 Referral Incentive Terminal to Terminal Moves Consistent Steady Freight No Touch Complete (more...)
Company: Roadrunner Transportation Systems
Location: Middletown
Posted on: 09/16/2019


Military Police - Police Officer (31B)
Description: 31B Military Police - Police Officer Job ID: 1106793 Job Views: 144 Location: MIDDLETOWN, Ohio, United States ZIP Code: 45044 Job Category: Police and Protection Posted: 09.04.2019 Age Requirements: (more...)
Company: Army National Guard
Location: Middletown
Posted on: 09/16/2019

LTL Linehaul Owner Operator & Lease Purchase Truck Driver
Description: Roadrunner Offers: Solos Earn Up to 210,000 Per Year Teams Earn Up to 350,000 Per Year 1,500 Referral Incentive Terminal to Terminal Moves Consistent Steady Freight No Touch Complete (more...)
Company: Roadrunner Transportation Systems
Location: Fairfield
Posted on: 09/16/2019

Customer Solution Tech Support
Description: You will be provided the equipment computer and accessories to work from home where you will answer inbound calls from customers across the country and help them troubleshoot their home security and (more...)
Company: Mommy Jobs Online
Location: Fairfield
Posted on: 09/16/2019

LTL Dedicated Regional Fleet Owner Operator & Lease Purchase
Description: Roadrunner offers Dedicated runs centered around Midwest: Average rate 1.57/mile plus fuel surcharge 3,400 a week plus per week revenue potential Average Home Time - 3 times a week Hazmat load (more...)
Company: Roadrunner Transportation Systems
Location: Covington
Posted on: 09/16/2019

CDL-A Flatbed Truck Driver
Description: CDL-A OTR FLATBED TRUCK DRIVER JOBS Get Flexible Home Time amp Earn More - Like 1,200 Weekly Pay Roehl Transport is seeking experienced CDL-A OTR flatbed truck drivers to haul general commodities
Company: Roehl Transport Inc
Location: Fairfield
Posted on: 09/16/2019

Class A CDL Lease Purchase Truck Drivers
Description: CDL-A LEASE PURCHASE OPPORTUNITIES NEW CDL-A Lease Opportunities Make the living you've always dreamed of at J amp R Schugel Our CDL-A lease opportunities provide professional truck drivers like you (more...)
Company: J&R Schugel
Location: Covington
Posted on: 09/16/2019

CDL-A Owner Operator Tanker Truck Driver
Description: Class A CDL Owner Operator Tanker Truck DriverNow Hiring in the Columbus Area How will your 1099 look this year Action Resources is proud to discuss 1099 s Owner Operators have opportunities to gross (more...)
Company: Action Resources
Location: Covington
Posted on: 09/16/2019

Log In or Create An Account

Get the latest Indiana jobs by following @recnetIN on Twitter!

Anderson RSS job feeds