Technician - Truck Shop
Company: MacAllister Machinery Co., Inc
Location: Anderson
Posted on: February 14, 2021
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Job Description:
Overview Primary duties of the position include but are not
limited to: perform mechanical services on new and used engines and
all support systems and components on the vehicle in the service
shop area. Responsibilities Adheres to all safety rules and
maintains good housekeeping (5S) in shop area and properly
maintaining company issued tools and equipment. Diagnoses and
repairs the overall truck in the service shop. Responsible for
testing, repairing and rebuilding engines and all support systems
and components on the vehicle. Completes all required reporting for
service time in an accurate and timely manor; this includes writing
service reports, properly allocating time to each job, ordering
parts, and tracking parts charged and parts returned. Maintains
customer satisfaction by understanding customer needs and
deadlines, attempting to complete scheduled repairs and service as
safely, timely and accurately as possible. Maintains company issued
equipment and tools, keeping them in good working order.
Qualifications Knowledge, skills and abilities typically acquired
through a high school education or equivalent. Technical background
provided through a vocational school with studies in diesel
equipment repair preferred. Minimum of 3 years of mechanical
experience with trucks, preferably with Caterpillar but other
industry models are acceptable. Strong working knowledge of power
train and electrical systems. Solid understanding of work area
metrics, takes responsibility for improving metrics and results.
Understands the value of 6 Sigma in the workplace and contributes
when asked. Applies initiative, demonstrating a self starting
ability to daily work and proactively making improvements to the
work process. Exhibits good problem solving skills; is ably to
identify problems, solicit others opinions and offer valid
solutions. Interprets and applies policies, procedures and
guidelines. Demonstrates a basic understanding of warranty
administration. Responds to customer requests with a sense of
urgency, treating customers as his/her highest priority. Takes
personal responsibility with customers, keeping commitments and
following through on requests. Is able to project professionalism
with both internal and external customers, including personal
appearance along with friendly, courteous treatment of peers,
subordinates and customers. A strong knowledge of the product and a
good knowledge of the product market with a strong respect for the
Caterpillar influence. Moderate computer skills, including
experience using Microsoft Office. Moderate experience using data
base systems. Must have or be able to obtain and maintain a minimum
of a Class B CDL with Air Brakes The ability to work over time and
weekends.
Keywords: MacAllister Machinery Co., Inc, Anderson , Technician - Truck Shop, Professions , Anderson, Indiana
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