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Transportation Specialist

Company: Carter Logistics LLC
Location: Anderson
Posted on: May 15, 2022

Job Description:

As a member of the customer service team, you will be accountable for managing customer relationships through many channels of the order process. You will take complete ownership of the freight by creating and tracking orders, anticipating problems and providing creative solutions to exceed customer expectations. -
1. Retain working knowledge of transportation systems after initial training - 2. Initiate contact with carriers and customers when appropriate - 3. Facilitate complete and thorough communication between carriers and customers - 4. Organize and track freight on an appropriate time schedule - 5. Effectively communicate an escalate events through management channels - 6. Compose office appropriate communication through a variety of media - 7. Continue proactive solutions within the network - 8. Provide hands on support during the absence of other team members or during peak times 9. Work with peers to develop best practices that are shared across all field office networks - 10. Adapt to a changing process, while working towards standardization - 11. Flexible work schedule, with ability to work 1 st , 2 nd or 3rd shift operations - 12. Ability to work rotating weekend shifts as needed -
1. High School diploma required - 2. College degree preferred and/or 1 year transportation & customer service experience - 3. Bilingual (Spanish) speakers preferred - 4. Excellent problem analysis skills - 5. Solid verbal and written communication skills - 6. High stress tolerance and ability to adjust to changing priorities in a fast paced environment 7. Strong work ethic with a professional, positive attitude
Carter Logistics offers a benefits package that includes Medical, Dental, Vision, and 401(k)+Match.
Work Experience

  • Minimum 1 year - Company Description: Since being founded in 1983, Carter Express has been delivering world-class customer service. Our objective is to supply transportation services to our customers in an efficient, economical, and timely manner- and to accomplish this while being a great place to work.

    Behind our success is a support of over 1,100 great associates. From our drivers and dock workers to our customer service, management, and office personnel, Carter Express is built on nothing less than a team of dedicated professionals who care about the safe transportation of our customers products. We are committed to adding staff that has an exceptional work ethic and the desire to learn and to satisfy the customer.

Keywords: Carter Logistics LLC, Anderson , Transportation Specialist, Professions , Anderson, Indiana

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