Sales Support Representative

Company: Sirmax North America Inc
Location: Anderson
Posted on: June 26, 2022

Job Description:

Sales Support RepresentativeSirmax North America, Inc., is looking for a Sales Support Representative at their state-of-the-art Anderson facility. We are looking for a diverse goal-oriented team player with an excellent work ethic to continue to excel in the plastics industry. Competitive pay and excellent benefits are available in a multi-cultural setting for our Sales Support Representative Sales Support Representative Duties and ResponsibilitiesOpen and maintain customer accounts by recording account information in CRMCoordinate deliveries to customers with logistic departmentCoordinate with Production Manager for confirming delivery dates to customersKeep price lists updatedAnswer corporate phone line and direct accordingly.Use telephones to reach out to customers and verify account information, payment information and other pertinent information such as addresses and phone numbers.Place of sales orders, refunds, or exchangesAdvise on company informationPlace, modify or cancel sales orders and forecastsNavigate through customer portals to update sales orders and sales forecastsBuild sustainable relationships of trust through open and interactive communicationKeep records of customer interactions, process customer accounts and file documentsFollow communication procedures, guidelines and policiesOther duties as assigned Required Skills Abilities for Sales Support Representative Strong organizational skills with the ability to multi-taskProficiency in MS OfficeSAP ExperienceAbility to organize a daily workload by prioritiesAbility to meet deadlines in a fast-paced quickly changing environmentA proactive approach to problem-solvingSales Support Representative Benefits401KHealth PPO or HSADentalVisionShort term disabilityLong term disability company providedLife insurance company providedAdditional life for employee spouse and childrenVacationPersonal TimePaid HolidaysSirmax North America is an Equal Opportunity Employer. PI183133519

Keywords: Sirmax North America Inc, Anderson , Sales Support Representative, Sales , Anderson, Indiana