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Virtual Call Center Customer Sales Representative - 100% Work at Home

Company: TSD Global
Location: Anderson
Posted on: November 26, 2022

Job Description:

Fast track your Career while working from the comfort and convenience of your home.

TSD Global is hiring now for Work From Home Call Center Representatives.

The work is exciting - and we make it fun! You will be continuing subscriptions and trials to existing customers all from the comfort of your home!

We also have a reimbursement campaign for certain qualifying purchases and/or costs incurred by internet service changes plus a monthly stipend incurred by internet services and other utilities

*We offer: *
* Competitive hourly wages and up to an additional $170 + per week in weekly commission opportunities
* Two base hourly pay raises during first year of employment
* Weekly Pay
* Limited Full Time Opportunities Available
* Will start at 28 hours / week for Part Time
* Opportunities to get more hours and work Full time.
* *100% Paid Virtual Training. No on site Training needed!*
* Advancement opportunities into virtual leadership, training, quality and workforce management roles
* No Cold Calling
* 401k Plan / 100% match
* Medical, Dental and Vision Insurance after only 90 days for Full Time
* Free Satellite Radio service perks
* Up to $50 Equipment reimbursement and up to $22 monthly internet stipend for those who qualify

*Specific Job Responsibilities*
* Contact existing customers on behalf of SiriusXM Satellite Radio.
* Upgrade or resubscribe their services utilizing state of the art technology and client relationship management systems
* Deliver sales (number of contacts, number of leads/conversions/sales, etc) results that meet client performance objectives.
* Deliver productivity results (contacts/hour, sales per hour, accuracy) that meet client performance objectives.
* Adhere to standard contact procedures and attempt to build relationships, build support for client products and services, and overcome prospect objections.
* Adhere to operational processes, PCI compliance, client standards, and program standards.

*Requirements: *
* *Must be an Indiana **Resident*
* *Must complete a video interview. Link will be emailed if selected*
* Private and secure workspace at home free from background noise or distractions
* Sales, Call Center, Upselling, Retail Sales or Customer Service Experience highly preferred
* Professional vocabulary
* Excellent communication skills both oral and written
* Assertive, quick thinking
* Excellent schedule adherence and attendance
* Prior work from home call center experience is a plus!
* Good computer skills

*Technical Requirements: *
* Must provide your own Computer

* Internet Connection - Direct wired connection: Minimum of 25 Mbps download and 10mbps upload of DSL, Fiber Optic, or Cable (no dial-up, satellite, and mobile broadband connections)
* Windows 10 Desktop or laptop current on all security updates
* High-quality noise-canceling wired USB headset
* Dual Screen Set-up - a separate 19" monitor with 1280--1024 minimum resolution (this does not include monitors associated with an All-In-One (AIO) unit)
* Webcam
* Free space - 5 GB
* Processor speed - Dual Core @3 GHz or better OR Quad Core @2GHz or better
* RAM Required - 8 GB
* Anti-Virus - Full versions of Windows Defender or Essentials

Job Types: Full-time, Part-time

Pay: From $10.00 per hour

Benefits:
* 401(k) matching
* Dental insurance
* Health insurance
* Paid training
* Vision insurance
* Work from home
Shift:
* Day shift
Supplemental pay types:
* Commission pay
Weekly day range:
* Monday to Friday
* Weekend availability

Application Question(s):
* You must complete a video interview for this position through SparkHire. Please supply your personal email address in order to receive the video interview link and please check your email for the SparkHire link.
* Do you have a reliable equipment that you can use for this Work From Home Job? We require a PC or a laptop with AMD or INTEL Processor with Dual Core 2 GHz or better. Macbook, Chromebook and Snapdragon processors are not accepted. Please only answer YES or NO.
* Do you currently reside in Indiana?

Education:
* High school or equivalent (Required)

Experience:
* Customer Service/Sales: 1 year (Preferred)

Work Location: One location%58047475%

Keywords: TSD Global, Anderson , Virtual Call Center Customer Sales Representative - 100% Work at Home, Sales , Anderson, Indiana

Click here to apply!

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