Sales Support Coordinator I
Company: Disability Solutions
Location: Cincinnati
Posted on: May 3, 2024
Job Description:
Position Type : Full time Type Of Hire : Experienced (relevant
combo of work and education) Education Desired : General
Equivalency Diploma Travel Percentage : 0%Job DescriptionAre you
ready to unleash your full potential? We're looking for people who
are passionate about payments to chart Worldpay's path to being the
largest and most-loved payments company in the world.About the
role: In this role you will provide administrative support to sales
team as well as external customers including phone support, mail
distribution, maintaining files and completing weekly and ad-hoc
reports. This role will be part of team supporting SMB Merchant
sales group.About the team:------This team is a large group
distributed virtually throughout the US. This team provides
training, support, and advancement opportunities throughout FISWhat
you will be doing:
- Responds to general inquiries by internal customers.
- Processes all equipment orders.
- Processes all rate and limit requests within a given timeframe
of merchant processing.
- Prepares all incoming agreements for management and maintains
files.
- Follows-up with account executive on missing contracts and/or
other missing documentation.
- Provides administrative support for sales team.
- Prepares sales reports for review by account executives and
sales management.
- Reviews implementation profiles for accuracy, orders requested
reports and sends out starter kits.
- Maintains marketing and sales supplies.
- Develops/maintains process documentation for each assigned
task.
- Assists in special projects.
- Interfaces with internal customer service on customer
inquiries.What you will need:
- Strong customer service skills
- Works well in an environment with firm deadlines; results
oriented
- Ability to multi-task and adjust schedules to meet
deadlines
- Ability to work in an organized manner
- Ability to maintain confidentiality
- Ability to communicate effectively verbally and in writing
- Team skills, including the ability to establish and maintain
effective working relationships with employees, clients and
publicAdded bonus if you have:
- Salesforce experience
- Experience working in sales or within a sales support
role--What we offer you:
- A competitive salary and benefits
- A variety of career development tools, resources and
opportunities
- The chance to work on some of the most challenging, relevant
issues in the payment industry
- Time to support charities and give back in your
communityPrivacy StatementFIS is committed to protecting the
privacy and security of all personal information that we process in
order to provide services to our clients. For specific information
on how FIS protects personal information online, please see the
Online Privacy Notice.EEOC StatementFIS is an equal opportunity
employer. We evaluate qualified applicants without regard to race,
color, religion, sex, sexual orientation, gender identity, marital
status, genetic information, national origin, disability, veteran
status, and other protected characteristics. The EEO is the Law
poster is available here supplement document available hereFor
positions located in the US, the following conditions apply. If you
are made a conditional offer of employment, you will be required to
undergo a drug test. ADA Disclaimer: In developing this job
description care was taken to include all competencies needed to
successfully perform in this position. However, for Americans with
Disabilities Act (ADA) purposes, the essential functions of the job
may or may not have been described for purposes of ADA reasonable
accommodation. All reasonable accommodation requests will be
reviewed and evaluated on a case-by-case basis.Sourcing
ModelRecruitment at FIS works primarily on a direct sourcing model;
a relatively small portion of our hiring is through recruitment
agencies. FIS does not accept resumes from recruitment agencies
which are not on the preferred supplier list and is not responsible
for any related fees for resumes submitted to job postings, our
employees, or any other part of our company.#pridepass
Keywords: Disability Solutions, Anderson , Sales Support Coordinator I, Sales , Cincinnati, Indiana
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